Frequently Asked Questions

If you don't find the answer you're looking for don't hesitate to call us at 786.362.6254

General Questions


  • Do you provide warranty coverage for your offered services?
  • All of our services come with a one-month warranty included, please read our Warranty Policy section.
  • What all is NOT covered under warranty for repair services?
  • We don’t cover any kind of physical/water damage to the parts provided. If there is any mishandling/tampering of the parts observed by our expert technicians, it will not be covered under warranty.
  • What if my device is not listed as a supported one?
  • Although Procell Repair supports nearly all major smartphone brands, certain devices from a few manufacturers may not be on the list yet. Devices from various brands are added on a regular basis so that you can find the right kind of support easily at affordable prices. Please give us a call at 1-786-362-6254 to discuss with a support representative
  • There are multiple issues with my device, do you offer repair bundles?
  • Yes, we do. Please give us a call at 1-786-362-6254 to discuss with a support representative.
  • What types of devices do you repair?
  • We repair a wide variety of devices from a number of manufacturers, including phones, tablets, laptops, gaming consoles, and more. If you are interested in a repair, please contact a support representative at 1-786-362-6254 or browse our repairs section.
  • How do I Set up An Account for Procell Repair?
  • To set up your Procell Repair account, go to the register section. .

    Click on it and enter the mobile number you’d like to register with.

    Fill in your name and your email address.

    Fill in your password.

    If you have already registered with Procell Repair, you will only have to put in the Confirmation code sent to you via email, and after that, you are all set.

    Just begin selecting the device you want to have your screen replaced with.

    You don’t have to worry about your personal information, as it is safely stored.

    After setting up an appointment, Procell Repair executives will be deployed to the address you provide.

Location Questions


  • Is there a repair facility or only repairs available at home?
  • We repair most electrical devices at our Procell Repair locations in Miami, where you can walk in and can get them repaired instantly., please contact a support representative at 1-786-362-6254 or browse our locations section.
  • Is it possible for my device to undergo repairs while I'm present at one of your locations?
  • Our skilled technicians can typically handle the majority of repairs in our store within 45 minutes, allowing you to wait while they're completed. However, specialized services like liquid damage repair may necessitate a longer timeframe and cannot be done while you wait in store